Re: Season ticket failure : Wed Apr 01, 2015 10:55 am  

StH18386 wrote:

The reply I've received back from the club states that the problem is understood to be with the turnstiles rather than the cards themselves. It's been passed on to the stadium safety team, and should be sorted for Friday.

probably right...my little lads ticket wouldnt work last week end at Latics game. That was West stand and a normal match day ticket. We moved to the next turnstile and his ticket worked, but mine didn't..so des suggest a turnstile problem

Re: Season ticket failure : Wed Apr 01, 2015 9:07 pm  

wigan pie man wrote:

probably right...my little lads ticket wouldnt work last week end at Latics game. That was West stand and a normal match day ticket. We moved to the next turnstile and his ticket worked, but mine didn't..so des suggest a turnstile problem

But the people getting in to find somebody with a printed ticket for their seat does suggest some other issue. As surely a fault with a turnstile barcode reader alone wouldn't result in a reserved STH seat being sold to somebody else at the ticket office?

Hopefully the issue has been resolved or it could cause some serious issues at Friday's sell out match.

[DaveO]

Re: Season ticket failure : Thu Apr 02, 2015 1:36 am  

wiganermike wrote:

But the people getting in to find somebody with a printed ticket for their seat does suggest some other issue. As surely a fault with a turnstile barcode reader alone wouldn't result in a reserved STH seat being sold to somebody else at the ticket office?

Hopefully the issue has been resolved or it could cause some serious issues at Friday's sell out match.

Well I rang the ticket office Monday and they said the tickets were to be posted back to me but no sign yet. If they don't turn up tomorrow I can't go because there is no way I can't justify turning up early enough, given where I live, to get to the ticket office to try and claim my seat with the possibility its been sold to someone else.

Looks like another phone call tomorrow.

This is a total joke.