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Membership Renewal Mon Dec 27, 2021 2:41 pm  
Membership Renewal
Mon Dec 27, 2021 2:41 pm  

Hipflask wrote:
Hipflask Stevo's Armpit

Joined: Sun Aug 20, 2006 7:53 pm
Posts: 34
Member for 16 years
Technical help please. Trying to renew our two memberships on line at the renewal price but the price they are trying to charge is the new membership price! Can I not renew on line at my discounted price? :?
Re: Membership Renewal Mon Dec 27, 2021 10:23 pm  
Re: Membership Renewal
Mon Dec 27, 2021 10:23 pm  

User avatarChris71 wrote:
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Hipflask wrote:
Technical help please. Trying to renew our two memberships on line at the renewal price but the price they are trying to charge is the new membership price! Can I not renew on line at my discounted price? :?


Yes you can renew online, it can come up at a different price when you add the passes to your basket but usually once you get to the payment page you should notice the price has reverted to the renewal price.
I really enjoy long walks especially when they are taken by people I don't like!
Re: Membership Renewal Tue Dec 28, 2021 7:59 am  
Re: Membership Renewal
Tue Dec 28, 2021 7:59 am  

Hipflask wrote:
Hipflask Stevo's Armpit

Joined: Sun Aug 20, 2006 7:53 pm
Posts: 34
Member for 16 years
Many thanks Chris, I'll try again.
Re: Membership Renewal Tue Dec 28, 2021 8:11 am  
Re: Membership Renewal
Tue Dec 28, 2021 8:11 am  

Hipflask wrote:
Hipflask Stevo's Armpit

Joined: Sun Aug 20, 2006 7:53 pm
Posts: 34
Member for 16 years
Just tried again and the price didn't change. Any other ideas anyone please?
Re: Membership Renewal Tue Dec 28, 2021 9:34 am  
Re: Membership Renewal
Tue Dec 28, 2021 9:34 am  

ccs wrote:
ccs Silver RLFANS Member
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Joined: Mon Aug 15, 2011 5:58 pm
Posts: 5316
Member for 11 years
Does your membership number show at the top of the screen when you first login?
Is Hodgson the new Griffin, or is it all about pace?
Re: Membership Renewal Tue Dec 28, 2021 10:17 am  
Re: Membership Renewal
Tue Dec 28, 2021 10:17 am  

User avatarscarrie wrote:
scarrie User avatar
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Joined: Sun Mar 13, 2005 8:56 pm
Posts: 4047
Location: Hull
Member for 17 years
Hipflask wrote:
Technical help please. Trying to renew our two memberships on line at the renewal price but the price they are trying to charge is the new membership price! Can I not renew on line at my discounted price? :?


I had exactly the same problem, was showing the full price and I went right through to the payment step and it didn't change. I happened to be going near St Stephens yesterday so I just went into the shop and sorted it there but it is a pain. Definitely a glitch somewhere.
"I hope we get to the bottom of the answer"
Re: Membership Renewal Tue Dec 28, 2021 11:30 am  
Re: Membership Renewal
Tue Dec 28, 2021 11:30 am  

Hipflask wrote:
Hipflask Stevo's Armpit

Joined: Sun Aug 20, 2006 7:53 pm
Posts: 34
Member for 16 years
Many thanks for the replies. Yes my membership number does come up and one time when | tried an error message appeared that I had no membership to renew! Suppose I'll just have to go into town then. Just hope that the pass will work at the turnstiles once I've renewed!!
Re: Membership Renewal Tue Dec 28, 2021 11:47 am  
Re: Membership Renewal
Tue Dec 28, 2021 11:47 am  

ccs wrote:
ccs Silver RLFANS Member
Silver RLFANS Member

Joined: Mon Aug 15, 2011 5:58 pm
Posts: 5316
Member for 11 years
.... give them a ring (when they're next open)....

http://www.hullfc.com/tickets/memberships/signup

Image
.... give them a ring (when they're next open)....

http://www.hullfc.com/tickets/memberships/signup

Image
Is Hodgson the new Griffin, or is it all about pace?
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Re: Membership Renewal Tue Dec 28, 2021 1:30 pm  
Re: Membership Renewal
Tue Dec 28, 2021 1:30 pm  

Hipflask wrote:
Hipflask Stevo's Armpit

Joined: Sun Aug 20, 2006 7:53 pm
Posts: 34
Member for 16 years
Thanks CCS. I did try renewing over the phone on the number they published. It said ticket office was closed. So I googled shop opening times and the ones I pulled up were different from those you posted. Mine said Saville Street was open. So off I went into town only to find the bloody shop was closed! No wonder people don't renew their passes!
Re: Membership Renewal Tue Dec 28, 2021 2:12 pm  
Re: Membership Renewal
Tue Dec 28, 2021 2:12 pm  

ccs wrote:
ccs Silver RLFANS Member
Silver RLFANS Member

Joined: Mon Aug 15, 2011 5:58 pm
Posts: 5316
Member for 11 years
... try ringing tomorrow.
Is Hodgson the new Griffin, or is it all about pace?
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