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Season pass
Post Fri Jan 17, 2020 4:41 pm
Posted by Plateface on Fri Jan 17, 2020 4:41 pm
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Just wondering if anyone has had a similar situation.
I renewed my season pass last November at the KC shop.
I was told that my existing pass would be updated and to be used for this season,no problem.Then I read that passes with an H in the pass number would be replaced because of a problem.Mine didn't so no worries.Yesterday in the post I got another pass,same number,.What's going on here,I will ring the club.They have told me that there has been some more problems updating passes.Do I use my new one and bin the old then.Just to be safe take your new and old one to the first game and if the new one doesn't work try the old one.You couldn't make it up could you.
Anyone else had a similar problem.
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Hull will give us a tough game but the key is to silence their fans in the Threepenny Stand.We have to do this because if we do'nt they will get behind their side and lift them in a way you've never seen,heard or witnessed before.
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Re: Season pass
Post Fri Jan 17, 2020 5:05 pm
Posted by IR80 on Fri Jan 17, 2020 5:05 pm
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Plateface wrote:
Just wondering if anyone has had a similar situation.
I renewed my season pass last November at the KC shop.
I was told that my existing pass would be updated and to be used for this season,no problem.Then I read that passes with an H in the pass number would be replaced because of a problem.Mine didn't so no worries.Yesterday in the post I got another pass,same number,.What's going on here,I will ring the club.They have told me that there has been some more problems updating passes.Do I use my new one and bin the old then.Just to be safe take your new and old one to the first game and if the new one doesn't work try the old one.You couldn't make it up could you.
Anyone else had a similar problem.

Why post before ringing the club?
Re: Season pass
Post Fri Jan 17, 2020 5:12 pm
Posted by ccs on Fri Jan 17, 2020 5:12 pm
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IR80 wrote:
Why post before ringing the club?
That's what I thought, but I think he might have. Clear as mud.
Re: Season pass
Post Fri Jan 17, 2020 5:40 pm
Posted by R.B.A on Fri Jan 17, 2020 5:40 pm
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I think that he was explaining that the Club told him to take both passes to the first game and use the one that works. I think.
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Re: Season pass
Post Fri Jan 17, 2020 6:00 pm
Posted by Plateface on Fri Jan 17, 2020 6:00 pm
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I will ring the club,they have told me etc
I thought it was clear enough.
Born Black and White
Die Black and White

Hull will give us a tough game but the key is to silence their fans in the Threepenny Stand.We have to do this because if we do'nt they will get behind their side and lift them in a way you've never seen,heard or witnessed before.
Frank Stanton. Coach to the 1982 "Untouchables" Aussie team. 1982 "
Re: Season pass
Post Fri Jan 17, 2020 6:11 pm
Posted by Plateface on Fri Jan 17, 2020 6:11 pm
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R.B.A wrote:
I think that he was explaining that the Club told him to take both passes to the first game and use the one that works. I think.


Yes I was,I didn't think my post was that confusing.
Born Black and White
Die Black and White

Hull will give us a tough game but the key is to silence their fans in the Threepenny Stand.We have to do this because if we do'nt they will get behind their side and lift them in a way you've never seen,heard or witnessed before.
Frank Stanton. Coach to the 1982 "Untouchables" Aussie team. 1982 "
Re: Season pass
Post Fri Jan 17, 2020 6:17 pm
Posted by Plateface on Fri Jan 17, 2020 6:17 pm
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IR80 wrote:
Why post before ringing the club?


What's going on here.I will ring the club and they have told me etc.
Does that answer your question,why post before ringing t h e club.
Born Black and White
Die Black and White

Hull will give us a tough game but the key is to silence their fans in the Threepenny Stand.We have to do this because if we do'nt they will get behind their side and lift them in a way you've never seen,heard or witnessed before.
Frank Stanton. Coach to the 1982 "Untouchables" Aussie team. 1982 "
Re: Season pass
Post Fri Jan 17, 2020 7:23 pm
Posted by Mrs Barista on Fri Jan 17, 2020 7:23 pm
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It was chaotic first game last year as I recall. Good job it's only a Derby attendance for the stewards and splendid systems to cope with this time. :lol:
Re: Season pass
Post Fri Jan 17, 2020 8:01 pm
Posted by IR80 on Fri Jan 17, 2020 8:01 pm
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Plateface wrote:
What's going on here.I will ring the club and they have told me etc.
Does that answer your question,why post before ringing t h e club.

No, not really, either you have called the club recently, and been told to try both, or you were told when you first signed for a new pass it would all be OK and have subsequently read it isn't going to be?

Either way, I hope you get it sorted.
Re: Season pass
Post Fri Jan 17, 2020 8:17 pm
Posted by Isaiah on Fri Jan 17, 2020 8:17 pm
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IR80 wrote:
Why post before ringing the club?


Just wondering if anyone has had a similar situation.

Anyone else had a similar problem.
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