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Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 8:13 am  
Well, I'm sure the lass from the ticket office is out signing up players as we speak.
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Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 8:13 am  
Sal Paradise wrote:
Had the same call and gave them a similar reply - GH needs to get his act together, Daryl Clark should have been very high up his list, sadly I doubt he even made an enquiry.



He did actually make more than an enquiry, when Warrington tried to pull out of the deal they already had with Cas. However, common sense obviously got the better of Warrington when they realised exactly what they were getting.

If Larne Patrick is available though, Christ all mighty that would be unforgivable not to be trying on that one.
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Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 8:35 am  
Gotcha wrote:
He did actually make more than an enquiry, when Warrington tried to pull out of the deal they already had with Cas. However, common sense obviously got the better of Warrington when they realised exactly what they were getting.

If Larne Patrick is available though, Christ all mighty that would be unforgivable not to be trying on that one.

Gotcha why did Warrington try to pull out of the deal?
I thought it was Clark himself who said he would rather stay at Cas and Cas themselves tried to buy him out of the deal.
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Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 8:53 am  
chapylad wrote:
Gotcha why did Warrington try to pull out of the deal?
I thought it was Clark himself who said he would rather stay at Cas and Cas themselves tried to buy him out of the deal.


No Warrington were the ones who tried to come out of it, due to finances, and that came from someone high enough up at Cas. I guess seeing the real deal as it was this season, made them realise that they were actually getting some value.
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This week: Four keys to a Rhinos win in the WCC

Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 9:01 am  
I'll say it again, if you don't like the product vote with your wallet. It's the only way to convince a sports club that anything needs to change.

If enough people keep paying over money regardless of whether they're happy with what they are getting in return, where's the incentive to change anything from GH's perspective?
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Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 11:34 am  
Gotcha wrote:
He did actually make more than an enquiry, when Warrington tried to pull out of the deal they already had with Cas. However, common sense obviously got the better of Warrington when they realised exactly what they were getting.

If Larne Patrick is available though, Christ all mighty that would be unforgivable not to be trying on that one.


He was too late by then though
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Re: 2015 Leeds Rhinos Squad : Wed Oct 22, 2014 2:27 pm  
Gotcha wrote:
No Warrington were the ones who tried to come out of it, due to finances, and that came from someone high enough up at Cas. I guess seeing the real deal as it was this season, made them realise that they were actually getting some value.

Cheers Gotcha.
Investing in Quality?
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Re: 2015 Leeds Rhinos Squad : Thu Oct 23, 2014 8:25 am  
Gotcha wrote:
I had a call yesterday from the ticket office regarding renewing my season ticket. I told her straight that the club has let us down big time with it's arrogance on team improvements, and unless there is a change in direction with that, and a change to their attitude generally in league games, then I would guess a lot of others would not renew. She did confirm that she had similar responses from other calls.


Haha! Brilliant! Got to feel sorry for the people in the ticket office - polite (though over-keen) calls to prior commited season-ticket holders offering them a personal service and a call they don't even have to pay for to sign up there and then.

Instead, they get a tirade about stagnation and a lack of foresight coming from the top down and that this is why they are yet to renew; the deal being put forward does not match the product you demand as a buyer. The fact they said they have had several responses like that must make it unfortunate for them; on a hiding to nothing.

Get B McD and GH making some calls, so punters can 'have it out' directly with those more in a position to do something about it. Won't happen, but would be great if it did.
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I wish everyone would read bramleyrhino's post two or three times just to get it through some thick skulls


Mr bramleyrhino speaks a lot of sense.


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Re: 2015 Leeds Rhinos Squad : Thu Oct 23, 2014 8:38 am  
Jamie101 wrote:
Haha! Brilliant! Got to feel sorry for the people in the ticket office - polite (though over-keen) calls to prior commited season-ticket holders offering them a personal service and a call they don't even have to pay for to sign up there and then.

Instead, they get a tirade about stagnation and a lack of foresight coming from the top down and that this is why they are yet to renew; the deal being put forward does not match the product you demand as a buyer. The fact they said they have had several responses like that must make it unfortunate for them; on a hiding to nothing.

Get B McD and GH making some calls, so punters can 'have it out' directly with those more in a position to do something about it. Won't happen, but would be great if it did.


I wouldn't necessarily say it was a case of fans 'taking it out' on ticket office staff.

At the end of the day, this is what a sales and marketing process is. The sales staff are the ones with direct contact with the customer base and, hopefully, they will feedback to the business what that customer base is telling them. What the business choose to do with that feedback is up to them but, if the business is being run well, that feedback will form the basis of future decision making.

At the moment, what the club is offering isn't appealing to large sections of the customer base, and it is important that the club knows this.
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Re: 2015 Leeds Rhinos Squad : Thu Oct 23, 2014 8:43 am  
Only a rumour via Rhinos faithful on twitter but apparently if the Pies get Patrick then we are in for Mossop!
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