I think the staffing issue is a red herring.
I disagree. I disagree firstly because how staff are treated is never a red herring but secondly, I am simply following through my own initial point which rested on staff AND paying customers.
In the end it's about the paying customers. Never forget, it maybe sport, it maybe entertainment, but the minute sport went pro, it became a business and in business those who pay are called customers.
Exactly, which is why the staff issue is not a red herring. McManus has spoken of Saints being a business. There are two sides to that coin. If Saints can charge a fiver for putting your birthday wishes on the scoreboard then they can also ensure the health and safety requirements are met in relation to their customers AND their staff. In addition there is also the point that any business not providing the most customer-friendly service will ultimately pay the price, as you suggest.