No 60'sCat, you are not on you're own, I went in today, couldn't have been clearer or more helpful.
The lady still had a hangover from the abuse she received as another punter was talking to her about it. She was being diplomatic.
Sounds like the guy made a real tool of himself. They are hoping the stock arrives by the end of the week.
There seems to be 400-500 ordered so better calling yourself as that's a big order for one person to handle the calls.